Cyber Insurance


CyberEdge is a comprehensive risk management solution for cyber insurance offered by AIG. In a rapidly changing landscape, CyberEdge provides innovative protection to help businesses safeguard against sensitive data breaches (personal and corporate data), computer hacking, dumpster diving, computer viruses, employee sabotage or error, pilferage of information, security failures, business interruption and identity theft.

Main coverage

  • Personal Data Liability - Breach of personal information/data protection laws
  • Corporate Data Liability - Breach of corporate information
  • Outsourcing Liability - Breach of personal or corporate information by an external vendor where the company remains legally liable
  • Data Security Liability
  • Defence Costs

Other benefits

  • Data Administrative Investigation
  • Data Administrative Fines
  • Notification & Monitoring Costs
  • Repair of the Company’s and Individual’s Reputation
  • Electronic Data
  • Pro Active Forensic Services
  • Data Crisis Response Services

Optional Extension

  • Media content
  • Cyber Extortion
  • Network Interruption Insurance

Who is it for?

Any business which handles and relies on data as part of its day to day operations.


Any organization operating a Web site or conducting e-business needs protection from an invading army of exposures, such as e-theft, destruction of critical data, defamation, libel, copyright or trademark infringement, e-vandalism, e-threats, denial of service, and more.

CyberSecurity by Chubb is a flexible insurance solution designed by cyber risk experts to address the full breadth of risks associated with doing business in today's technology-dependent world. CyberSecurity by Chubb:

  • Combines third-party (cyber liability) and first-party (cyber crime expense) coverages into one worldwide policy.
  • Covers direct loss, legal liability, and consequential loss resulting from cyber security breaches.
  • Is designed to easily integrate with your existing insurance program from Chubb and provides options for enhancing your cyber coverage based on your needs.
  • Provides you with a complete online network security risk assessment, resulting in a comprehensive report of your company’s exposures.

CyberSecurity by Chubb Coverage Highlights

  • Third-party cyber liability coverage for:
    • Disclosure injury, including claims alleging unauthorized access to or dissemination of private information.
    • Content injury, including claims arising from copyright and trademark infringement.
    • Reputational injury, including claims alleging disparagement of products or services, defamation, and invasion of privacy.
    • Conduit injury, including claims arising from system security failures that result in harm to third-party systems.
    • Impaired-access injury, including claims arising from system security failure resulting in the insured’s systems being unavailable to its customers.
  • First-party cyber crime expense (optional) for:
    • Privacy notification expenses even if the notification is voluntary on the part of the insured (with an alternative limits of liability or number of affected persons approach outside the limit of liability).
    • Crisis management and reward expenses, including the cost of forensic and public relations consultants.
    • E-business interruption, including rst-dollar extra expense.
    • E-theft and e-communication loss, extended to networks outside of your company’s system (financial institution risks only).
    • E-threat, including the cost of a professional negotiator and ransom payment.
    • E-vandalism expenses, even when the vandalism is caused by an employee.
  • Endorsement capability for:
    • Premier privacy injury, including coverage for claims alleging actual or potential unauthorized access to the private information of natural persons, as well as the non-public information of third-party organizations.
    • Regulatory defense costs and nes, penalties and consumer redress associated with actual or potential unauthorized access to private information.

CHUBB Cyber Preparedness Report 2019

The second, annual Chubb Hong Kong SME Cyber Preparedness Report - ‘Ignorance is Risk’, revealed Small and Medium enterprises (SMEs) in Hong Kong SAR have a low level of confidence in their employees’ ability to manage cyber risk.

In fact, 47% of SME leaders in Hong Kong SAR say that their employees do not recognise the severity of cyber risks to the business, and 41% say there is no consistent understanding across their organisation of what cyber risk means.

The report showed an increase in the number of cyber incidents affecting SMEs in the past 12 months. It also examined the common types of cyber breaches, concerns among SMEs post-breach, as well as the incident response plans.

Key Findings from Chubb's SME Cyber Preparedness Report 2019

SMEs are most concerned about the effects on their relationships with customers (51%) after a cyber incident.

The most commonly experienced types of cyber incidents in 2019 were

  • data loss through system malfunction, technical fault (29%)
  • human error (24%)
  • business interruption from system malfunction, technical fault (18%).
  • More than half (54%) of SMEs do not have a data breach response plan in place.
  • Nearly a third (32%) of SMEs did not purchase cyber risk insurance before or after a cyber breach.

Pacific Insurances's CYBER COMPREHENSIVE INSURANCE, is tailored for Hong Kong enterprises, providing five types of cyber risk coverages across two categories, as follows:

Category A : Compensating insured enterprise's own loss

(1) The following costs incurred from personal data breaches:

I. Forensic services
II. Legal consultancy
III. Notification to data subject(s) and relevant regulatory body(ies)
IV. Credit monitoring

(2) Business interruption loss: the revenue loss during business interruptions and the extra expenses to maintain normal business operation due to cyber attack rendering business inoperative.

(3) Hacking attack loss: all relevant repairing or replacing expenses arising from damages to computer programmes and electronic data caused by hacking attack.

(4) Cyber extortion loss:the ransom paid directly in response to cyber extortion threat

Category B : Compensating insured enterprise's third-party liability loss

(5) Third-party privacy infringement claims: covering the insured enterprise's legal liability regarding personal data security and privacy, against any third-party claims arising from failure to keep safe the customers' personal or sensitive data. The compensation of claims, legal costs, defence costs and investigation fees, if any are included.

Pacific Cyber Comprehensive Documents

In its 2019-2020 survey identifying risk perceptions of more than 2,700 risk management experts, identified Cyber Incidents as the top peril for companies, globally, followed closely by business Interruption and changes in legislation.

Statistics published by Hong Kong Government's Information Security Website and Hong Kong Police Force, the number of computer related crimes in Hong Kong has doubled on year to year basis, causing billions of HKD in financial losses.

Previous incidents like "Wanna Cry" ransomware and numerous computer hacking incidents have affected a wide range of Hong Kong industries, including airline companies, travel agencies, educational institutions, telecommunication providers and internet providers.

This underlines the fact that technologies used in cyber-attacks are ever-changing and are almost impossible to prevent. Huge volumes of personal information, data and sensitive materials are stolen and as a result the affected enterprises are required to bear legal liability to their customers' losses and the consequence of a tarnished reputation due to weakened customers' trust and loss of public confidence.

See below, Allianz Risk Barometer

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Cyber insurance covers such things as:

  • Business interruption loss due to a network security failure or attack, human errors, or programming errors
  • Data loss and restoration including decontamination and recovery
  • Incident response and investigation costs, supported by a 24/7/365 multilingual incident reporting hotline and on-demand vendors
  • Delay, disruption, and acceleration costs from a business interruption event
  • Legal costs including exercising contractual indemnity
  • Crisis communications and reputational mitigation expenses
  • Liability arising from failure to maintain confidentiality of data
  • Liability arising from unauthorised use of your network
  • Network or data extortion/ blackmail (where insurable)
  • Online media liability
  • Regulatory investigations expenses

Interested? Contact

Mr Robin Brown or

Ms Romi Gill

Tel +852 2530 2530

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Navigator Insurance Brokers Ltd
Unit E, 8/F Golden Sun Centre
No. 59-67 Bonham Strand West
Sheung Wan, Hong Kong