AXA PPP International

Individual Cover

AXA PPP's international policy offers four levels of individual plan:

  • Standard
  • Comprehensive
  • Prestige and
  • Prestige Plus.

In Hong Kong, the Prestige Plus is the most popular choice.

Designed for people who want the reassurance of comprehensive cover - and more - and with out-patient charges for drugs and dressings, diagnostic tests and specialist consultations paid in full, Prestige Plus provides an extensive range of benefits, including:

  • Chronic conditions cover - for treatment of recurrent, continuing or long-term medical conditions, such as cancer and diabetes
  • Palliative care cover - for treatment to prolong life or to relieve symptoms
  • Up to $19,200 for pregnancy and childbirth
  • Up to $320 each year towards to cost of prescription glasses or contact lenses
  • Up to $3,200 'out of area' cover for emergency out-patient treatment received in the USA
  • Routine dental care, such as check-ups, scale and polish and fillings.

Alongside hospital, surgical and psychiatric treatment, Prestige Plus also covers Chinese herbal medicine, vaccinations and provides a 'health check' benefit.

And, as part of their membership, Prestige Plus policyholders can access a variety of support services to help make their life a little easier, which include:

  • Telephone interpretation - where a skilled translator can, for example, ease confusion over foreign medical paperwork
  • 'MyGlobe' - for country information and insight to help members find their feet in unfamiliar surroundings
  • AXA PPP International's iPhone app - enabling convenient access to hospital information and allowing policyholders to facilitate speedy, secure claims submissions

Medix Personal Case Management - objective, independent medical guidance and support for members requiring treatment of serious medical conditions. AXA PPP's case management service is unique, being far more than merely a second opinion service.

The Medix Personal Case Management service provides advice on the treatments available to suit your needs.

At a crucial time when you may feel overwhelmed, far from home and out of your comfort zone, the dedicated team of clinical experts will create a care plan for you, contact leading specialists and provide ongoing support 24/7 during and beyond your course of treatment, helping you make the right decisions at a critical time.

Each of these four plans can be collected in a group plan and administered as a true group plan.

For groups of five or more staff, AXA PPP offers to disregard medical history, meaning there are no medical questionnaires to be completed and staff and dependents are guaranteed cover with no questions asked. On leaving the company staff have 3 months to decide if to continue comparable cover on an individual basis, again without underwriting. Depending though on your medical history, though, the standard individual premium may be increased.

Group Cover

AXA PPP, now available in Hong Kong via AXA locally, offer group cover based on the individual policy referenced above. Key features are as below


  • All benefits can be used from day 1
  • Global portability – same benefits applicable in all countries within area of cover
  • True community rated increases
  • Guaranteed renewability (as long as no breach of Terms & Conditions)
  • Group leaver conversion included


  • 24/7 Customer Service, with Hong Kong Toll Free Number. All in house and managed by AXA Global Healthcare
  • Multilingual language and servicing capability.
  • Strong Direct Settlement Network worldwide (over 1.1 million providers worldwide). For Hong Kong, please find attached.
  • Guarantee of Payments issued within 48 hours for non-emergency cases and within 24 hours for emergency cases, utilising our local partner IPA Hong Kong.


  • Fully digital, paperless claiming through our online member claims portal, with no invoice limit
  • Claims processed within 10 working days (Typically over 90% are processed in 3 working days)
  • Can claim in any currency/ language and we can reimburse in multiple currencies.

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Call: +852 2530 2530
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Navigator Insurance Brokers Ltd
Unit E, 8/F Golden Sun Centre
No. 59-67 Bonham Strand West
Sheung Wan, Hong Kong