Chubb (Federal)

The Chubb Corporation, incorporated in the USA, is listed on the New York Stock Exchange. Chubb is also ranked a AA company by Standard & Poor's and one of the largest global companies among Fortune 500. Year after year it receives among the highest ratings from A.M. Best, Moody's, and Standard & Poor's, the principal independent agencies that rate insurers' financial strength. Its claims philosophy and operating principles ensure the utmost customer satisfaction.

Chubb’s mission is to be the preeminent specialty global property and casualty insurer by providing insurance and service beyond its customers’ expectations. Chubb’s history dates from a marine underwriting business established in New York in 1882.

Today, consistently achieving high ratings for financial strength, Chubb has more than 134 offices in 31 countries across North America, Latin America, Europe, Asia and Australia. Chubb has over 12,600 employees and serves commercial and personal customers through 5,000 independent agents and brokers worldwide. Their expert staff work professionally to provide specialized and technical insurance services and a broad array of products to help protect the business and personal assets of its customers.

Chubb in Hong Kong - FEDERAL INSURANCE COMPANY

Since 1984 Chubb has operated in Hong Kong as a branch of the Federal Insurance Company, a wholly owned member insurer of the Chubb Group of Insurance Companies. Its broad array of insurance products and related services is geared to the needs of Hong Kong customers, whether their interests be local or global.

The ultimate test of any insurance company is how it handles claims. Taking care of customers when they have a loss is the foundation of Chubb's reputation. Chubb have more than 1,500 claims professionals worldwide who approach each customer with integrity, empathy, promptness and fairness. They are known for making every effort to resolve claims speedily, contacting their customers within 24 hours after notice of a loss and paying a covered claim within 48 hours after they determine that such claim is covered. Over 90% of their personal insurance customers who have had a claim rate their claims service "superior".

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