Bolttech Insurance (Hong Kong) Company Limited

FWD Life Insurance Company (Bermuda) Limited and FWD General Insurance Company Limited are the insurance business arm of the Pacific Century Group, which have now renamed themselves as Bolttech Insurance (Hong Kong) Company Limited.

As you may be aware, the general insurance company has been owned and operated by the bolttech Group since late 2020. The rebranding aims to enable FWD and bolttech Insurance to strengthen our respective insurance expertise and facilitate an even smoother and more efficient customer experience. Both FWD Group and bolttech Group will remain affiliated companies as part of the Pacific Century Group. Bolttech Insurance will continue to operate as an established and leading general insurance business with a strong financial position, solid credit ratings, and a robust foundation for future growth. As an insurer with an excellent network of intermediaries, business partners, and customers and an outstanding reputation, bolttech Insurance is committed to delivering innovative insurance solutions for customers in Hong Kong.

Given its ownership, their strategic focus is to leverage technology to enhance customer experience, deliver innovative products, and invest in talent to create a leading, pan-Asian insurer that changes the way people feel about insurance.

The life insurance and general insurance operating entities of FWD Hong Kong have been assigned strong financial strength ratings by international rating agencies.

  • FWD Life Insurance Company (Bermuda) Limited is rated “A3” by Moody’s and “A” by Fitch.
  • FWD General Insurance Company Limited is rated “A” by Fitch.

Within the group there is also:

  • FWD Pension Trust Limited
  • FWD Financial Planning Limited

The case for prioritizing protection of your Income:

When we think about how our future depends on our ability to continue earning an income, the thought of being unable to do our normal jobs or in fact, work in any capacity, should prompt us to ask the questions:

  1. How can I protect my most valuable asset?
  2. How can I protect the assets I have accumulated from being eroded by mounting expenses?

Providing you are under age 50 for the Bonus plan or 55 for the others, the most cost effective way we know to address these twin issues, is via Income Protection Insurance, which in the case of your becoming totally disabled due to accident, or as we age, increasingly illness, will provide a monthly income benefit.

There is a waiting period during you have to prove you are disabled and given that most long term disabilities become apparent within 3 months, most people choose the 90 day option.

FWD provides four different kinds of disability plan:

  • Flexi Plan: Offering a stepped premium increases evey 5 years
  • Level Plan: Offering a level premium til age 65
  • Bonus Plan: Returning to you all the premiums paid IF you retain cover until age 65
  • Office Plan: Like the Flexi plan this is a stepped premium plan but differs in the sense it is designed for self employed people

Individual Cover

FWD's One Medical Solution

FWD's 'TheOne" Medical Solution provides a Lifetime Limit of up to HK$100 million, including a range of hospitalization and surgical benefits, as well as providing First-dollar Coverage – Deductible Waived for Designated Critical Illnesses.

What's more, it provides reimbursement for your regular health screenings.

Hospitalization and surgical benefits include daily hospital accommodation in a Standard Private Room, with surgery fees, physician's visits and specialist's fees, etc. all covered.

The Plan provides 3 different types of plans that cover 3 different geographic areas.

Furthermore, three Annual Deductible options (HK$0, HK$40,000 and HK$80,000) help reduce your costs.

The Plan provides additional Annual Limit of up to HK$2 million to cover medical expenses of organ and bone marrow transplantation, chemotherapy and radiotherapy, and kidney dialysis.

Regardless of any significant changes in your health, financial condition or claim history, FWD guarantees that TheOne policy will be renewable until the age of 99, subject to the continual availability of the Plan, terms and conditions applicable, the benefits and the prevailing premium rates of the Plan at the time of renewal.

Benefits and premium are not guaranteed and subject to change by FWD.

The Plan enables you to switch to a lower Annual Deductible option once (per lifetime) when you turn 49, 54, 59 or 65 without the need to provide proof of insurability.

If you need treatment overseas, International SOS 24-hour Worldwide Assistance Services will assist with hospital treatment guarantees, medical advice, emergency medical evacuation or transport of mortal remains, etc.

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FWD eServices App – eClaim: for Group claims

FWD Group Medical Claims – 2-day* approval (Excluding bank clearing delays) ! FWD's eServices supports: Submission of e-claims for group medical insurance policy claims including hospitalisation, outpatient and dental claims without needing to provide original receipts for claims under HKD2,000.

Eclaims applications can be completed in a matter of minutes. Push notification is also provided to inform you of the claims status and claims statement for downloading.

Crisis Ease

FWD's Crises Ease Critial Illness plan provides protection of up to USD1,125,000 til either age 80 or 100.

With this plan you are covered against 44 illness like heart attack, stroke Cancer etc and 10 spedifed diseases, various cancers in particular.

A couple of the features we especially appreciate about the plan is that even if you stop paying after 10 years and have not claimed, FWD will return you 95% of the premiums you have paid!

Further more, EVEN IF you were diagnosed with a critical Illness and successfully claimed on the policy, FWD allows you to reinsate this paid out cover within a year and does not during that time, require any evidence of insurabilility.

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Whenever your staff go the extra mile to keep your business hopping, you can protect them with FWD Employees’ Compensation Insurance. It shows your care and ensures you are compliant with the Employees’ Compensation Ordinance of Hong Kong. We compensate accidental injury (fatal or not) to your workers while providing you with protection against legal liability, plus optional cover for overseas business trips.

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Driving with confidence

Our Motor Insurance offers third party liability and comprehensive protection for won vehicle damage, including no-claims discount, new for old and windscreen cover.

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You can get from A to B with confidence thanks to Motor Insurance coverage. In case of injuries or accidents, this insurance covers both your legal liability and the injured. Meanwhile, your car is protected against theft, loss or damage. We also throw in a host of other benefits, including 24-hour emergency roadside assistance and 24-hour towing service – so you can get back on the road in no time if you run into any trouble.

So…what does it do?

  • Flexible cover - You can choose Third Party Cover to protect you against motor driving legal liability or choose Comprehensive Cover to give your vehicle extra protection.

  • No-claim discount protection - Keep your total claims below HK$60,000, or 15% of the estimated value of your car, in one year regardless of the number of claims you may have made and we’ll reward you by not changing your No Claim Discount. (For Comprehensive Cover of private cars only.)

  • New for old - If your car is less than one year old and is stolen or written off in an accident, we will replace it with a new car of the same make and model. (For Comprehensive Cover of private cars only.)

  • Windscreen cover - A shattered windscreen need not shatter your wallet. We’ll replace it, with no excess for the first HK$5,000 and no impact on your No Claim Discount. (For Comprehensive Cover of private cars only.)

  • Alternative wheels - Having your car in the repair shop or, even worse, stolen, causes huge mobility hassles. That’s why we bear the cost of car rental up to HK$ 1,000 a day and HK$ 5,000 in total while your car is being repaired or replaced. (For Comprehensive Cover of private cars only.)

Caring for your pet has just become a lot easier. This Pet Insurance provides comprehensive insurance for your pet in case of unexpected illness or injury. Specially designed for cats and dogs, this insurance features all-round medical coverage including vet consultations, medication, boarding and surgical costs.

Three types of Pet Insurance Plans depending on your needs, so you don’t have to worry in the unlikely event your pet becomes ill or injured.

Offered for pets aged between six months and eight years, your special friends/family members are covered by a host of benefits, complete with worldwide coverage for a maximum of 90 days.

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Email: crew@navigator-insurance.com
Call: +852 2530 2530
Fax: +852 2530 2535

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Navigator Insurance Brokers Ltd
Unit E, 8/F Golden Sun Centre
No. 59-67 Bonham Strand West
Sheung Wan, Hong Kong