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Helpersafe Domestic Helper Insurance Plan

Key Features

🛡️

Employer Protection

HK$100M liability coverage + replacement cost reimbursement

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Flexible Medical Care

20 network GP visits or HK$3,000 non-network coverage

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Daily Subsidy

HK$200/day during helper’s hospitalization or medical leave

❤️🩺

Serious Illness Cover

Optional cancer & heart disease protection (+HK$0.5/day)

Fast Claims

Online submission with 7-day processing & direct bank transfer

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Family Protection

Coverage for injuries caused by helper’s malicious acts

Comprehensive Benefit Coverage

SectionCoverage DetailsMaximum Benefit
1. Employer’s LiabilityLegal liabilities as employerHK$100M per event
2. Replacement ExpensesReplacement domestic helper costsHK$5,000/year
3. Service InterruptionDaily subsidy during helper’s absenceHK$200/day (max 30 days)
4. Fidelity ProtectionLosses from dishonest actsHK$10,000/year
5. Family Medical ExpensesInjuries from helper’s malicious actsHK$5,000/year
6. Medical Expenses Outpatient Care
Non-Network Providers • Annual limit: HK$3,000
• GP: HK$200/visit (full coverage)
• Specialist/Chiropractor: HK$250 co-payment
• Physio/TCM: HK$100 co-payment (max HK$500/year)
• 1 visit/day maximum
Network Providers • 20 visits/year maximum
• GP: No co-payment required
• Specialist/Chiropractor: Requires referral
• Virtual consultations available
• Medicine delivery included
• No claims submission needed
Hospitalization
Room & BoardHK$300/day
Surgical ProceduresHK$15,000/operation
Annual LimitHK$80,000/year
DeductibleFirst HK$300 per claim
7. Dental ExpensesBasic dental treatments (excludes cleaning/crowns) HK$2,000/year
8. Personal AccidentAccidental death/disabilityHK$100,000
9. Repatriation CostMedical repatriationHK$10,000/year
10. Helper’s LiabilityLegal liabilities of helperHK$100,000/event
11. Optional CoverHeart Disease & Cancer (Classic/Deluxe)HK$50K-100K/year

Premium Structure

Coverage Option1 Year (HKD)2 Years (HKD)
Basic Insurance Plan9461,798
+ Heart/Cancer (Classic)150300
+ Heart/Cancer (Deluxe)300600
Employees’ Compensation350N/A

* All premiums include insurance levy

Frequently Asked Questions

Q: What’s the waiting period for medical coverage?
A: 15 days for general medical expenses, 90 days for heart/cancer coverage

Q: Are pre-existing conditions covered?
A: No, all pre-existing conditions are excluded

Q: How to submit claims?
A: Through online eClaim platform with digital submission

Q: What dental treatments are excluded?
A: Cleaning, crowning, orthodontics, and dentures

Q: Is pregnancy covered?
A: No, all pregnancy-related conditions are excluded


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