Zurich General Insurance Hong Kong
Zurich General Insurance Hong Kong is a prominent arm of Zurich Insurance Group, a globally recognized Swiss-based insurer with a rich history dating back to 1872. Operating in Hong Kong since 1961, Zurich has established itself as one of the leading insurance providers in the region, offering a comprehensive range of general insurance products tailored to individuals, small businesses, and corporations. With over 60 years of dedication to the Hong Kong market, Zurich combines its global expertise with localized solutions, focusing on customer-centric services and innovative insurance offerings. The company emphasizes fast claims processing and extensive coverage, maintaining a strong reputation as one of the top 10 insurers in Hong Kong by premium income, which was approximately HK$6.2 billion in recent records.
History Achievements
- 1872: Zurich Insurance Group is founded in Switzerland as a reinsurance company under the name “Versicherungs-Verein,” initially focusing on marine and transport insurance.
- 1955: The company adopts the name “Zürich Versicherungs-Gesellschaft,” marking its evolution into a multi-line insurer.
- 1961: Zurich establishes its presence in Hong Kong, beginning operations and laying the foundation for its general insurance offerings in the region.
- 2006-2008: Zurich ranks among the top 3 unit-linked insurance providers in Hong Kong, showcasing its strength in the market.
- 2010s: Expansion of digital platforms and product offerings in Hong Kong, aligning with global trends toward online insurance services.
- 2020: Zurich Insurance Group acquires MetLife’s property and casualty insurance segment globally for US$3.6 billion, enhancing its general insurance capabilities, including in markets like Hong Kong.
- 2023: Zurich Hong Kong launches the localized “Range Campaign,” promoting a positive outlook (“What Can Go Right?”) with video ads for key products like motor, home, and travel insurance, featuring local artist Sammy Leung as the voice-over talent.
- 2024: Continues to innovate with promotions such as a 30% discount on Greater Bay Area travel plans (valid until March 31, 2025) and partnerships to enhance digital service experiences.
Key Insurance Products
- Travel Insurance Plans:
- Coverage for single and annual trips, including medical expenses, travel delays, and theft.
- Greater Bay Area (GBA) Protection Plan: Extends coverage for travel companions, with a 30% online discount using promo code “GBA30” (valid until March 31, 2025).
- Overseas Student Insurance: Full-year or short-term protection for accidents and illness.
- Working Holiday Coverage: Includes medical expenses, personal accidents, and personal liability.
- Home and Property Insurance:
- Comprehensive coverage for homeowners, tenants, and landlords against property damage, loss, and third-party liability.
- Domestic Helper Insurance: Covers medical expenses, repatriation, replacement fees, and employer’s liability.
- Drone Insurance: Protects against physical damage and third-party liability.
- Motor Insurance:
- Extensive coverage options for vehicles, tailored to Hong Kong’s evolving motor industry, including electric vehicles (EVs).
- Accident and Health Insurance:
- Hospital Insurance: Shields against rising medical costs with hospitalization coverage.
- Outpatient and Dental Plans: Standalone or bundled options for diversified care.
- Personal Accident Insurance: Financial support for injuries and accidents.
- Business Insurance:
- Tailored solutions for small to large enterprises, covering property, liability, and operational risks.
