Introduction

Bupa Hong Kong, officially Bupa (Asia) Limited, is a leading health insurance provider in Hong Kong, part of the British United Provident Association (Bupa), a UK-based healthcare company founded in 1947. Established in Hong Kong in 1976, Bupa Hong Kong specializes in domestic health insurance plans, serving over 468,000 individual and corporate customers. It operates alongside its healthcare provision arm, Quality HealthCare Medical Services (QHMS), which manages 89 medical centres across the region. Bupa Hong Kong is renowned for its extensive direct billing network of over 2,400 medical providers, offering seamless access to Western and Traditional Chinese Medicine services. Regulated by the Hong Kong Insurance Authority, the company has been a trusted partner for the HKSAR government’s civil servant health schemes for over 15 years, emphasizing comprehensive coverage and customer-centric care.

History Milestones

  • 1947
    Bupa is founded in the UK through the merger of 17 provident associations
  • 1976
    Establishes operations in Hong Kong
  • 1998
    Pacific Prime begins partnering with Bupa Hong Kong
  • 2013
    Acquires Quality HealthCare Medical Services (QHMS)
  • 2019
    Launches the Bupa Hero VHIS Plan
  • 2023
    Partners with Zurich Insurance Hong Kong

Key Products

Health Insurance

Key Advantages

  • Extensive direct billing network
  • Lifetime renewability

Our Products

  • Bupa Hero VHIS Plan
  • Bupa CarePro

Clinical Insurance

Key Advantages

  • Access to specialists
  • Covers diagnostic tests

Our Products

  • Clinical Plus

Corporate Health Insurance

Key Advantages

  • Customizable for employees
  • Supports workforce health

Our Products

  • Bupa Corporate Care

Q&A

What does Bupa Hong Kong cover?

Our plans cover inpatient care, outpatient services, diagnostics, and Traditional Chinese Medicine, depending on your chosen plan.

How do I submit a claim?

Log into MyBupa online or call our hotline at +852 2517 5715 to start the process.

Can I use direct billing?

Yes, we offer cashless treatment at over 2,400 network providers across Hong Kong.

What is the Bupa Hero VHIS Plan?

It’s a certified plan under the Voluntary Health Insurance Scheme, offering flexible hospital coverage with tax deductions.

Interested in learning more about Bupa Hong Kong’s insurance products? Fill out the form below and a representative will contact you soon.