Introduction

AXA Hong Kong, part of the AXA Group, a global insurance leader headquartered in Paris, France, offers a wide range of life, health, and general insurance products in the region. Established in Hong Kong since 1961, AXA has grown to serve over 1.76 million customers, making it one of the largest general insurers and a major health insurance provider in the market. Operating through entities like AXA General Insurance Hong Kong Limited, it provides comprehensive solutions including medical, travel, home, and motor insurance, regulated by the Hong Kong Insurance Authority. AXA Hong Kong is recognized for its innovative digital platforms like Emma by AXA, extensive network of over 1.9 million global providers, and a strong focus on customer-centric services, sustainability, and mental health advocacy.

History Milestones

  • 1872
    AXA Group is founded in France as a reinsurance company
  • 1961
    Establishes presence in Hong Kong
  • 1986
    Acquires Providence Capitol in Asia
  • 2019
    Launches AXA WiseGuard VHIS series
  • 2021
    Introduces free mindfulness resources via AXA BetterMe
  • 2023
    Partners with Green Monday ESG Coalition

Key Products

Health Insurance

Key Advantages

  • Comprehensive coverage
  • Tax-deductible VHIS options

Our Products

  • AXA WiseGuard Pro
  • Smart Medicare

Travel Insurance

Key Advantages

  • Extensive global protection
  • Online purchase discounts

Our Products

  • SmartTraveller Plus

Home Insurance

Key Advantages

  • High-value item protection
  • Flexible coverage

Our Products

  • ArtPLUS Household Insurance

Q&A

What does AXA Hong Kong cover?

We offer health, travel, home, and motor insurance, including hospital care, trip protection, and property coverage, tailored to your needs.

How do I file a claim?

Use the Emma by AXA app or call +852 2894 4677 for assistance with your claim.

What is AXA BetterMe?

It’s a wellness platform offering health resources, telehealth, and mindfulness services via the Emma by AXA app.

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