Providing Personalised Insurance Service

Navigator Insurance Brokers Ltd, a leading Hong Kong insurance brokerage, was founded in 1991 to cater to the diverse needs of professionals in the region. As our clientele has grown, we’ve continued to set ourselves apart by going the extra mile to ensure complete client satisfaction.

Our mission, as your trusted Hong Kong insurance brokers, is to deliver dedicated and efficient support so that you can experience the comfort and security you deserve.

Free Quotes and Insurance Advice

If you approach us to provide quotes for your insurance needs, we will put in every effort to get you the best deals we can find, and a comparison and analysis of the market. We can utilize all the resources of our comprehensive network of local and global insurers to provide the perfect solution for your specific needs.

There are no strings attached should you choose to take your business elsewhere, but we believe that the quality of our service will convince you to trust us with your business.

Should you be dissatisfied with our services at any point, we would appreciate any feedback you can provide in order to improve the quality of our support.

Assistance with Forms and Paperwork

Whether you are applying, renewing, or claiming on your insurance, we are there to help and answer all your questions and use all our experience to make your experience as efficient and hassle-free as possible.

Insurance Management

Our service does not end with confirming your cover. We believe in providing you with a total solution that covers planning, administration, claims handling, and reviews at renewal time. Our uniquely personal service and commitment to your comfort and security means that you need look no further when it comes to insurance and we are with you throughout the policy year and beyond.

Comprehensive Insurance Solutions to Help You Manage Risk

30+ Years

Industry Experience

1,000+

Clients Served

3

Office Headquarters (HK, LU, US)

100%

Client Satisfaction

Your peace, our priority

Why Choose Navigator

When something goes wrong, you need a broker who fights for you, not the insurer. We focus on clear advice, fast answers, and support when it matters most.

Independent, client-first advice We are not tied to any insurer and recommend solutions based purely on suitability and value. You get options that fit your situation, not someone else’s sales target.

Dedicated team year on year Clients are supported by long-serving professionals who know your history and preferences. You will not have to re-explain your story every renewal.

Direct access to leadership Personal contact details of the CEO and Directors are available when escalation or senior input is required. Serious issues get senior attention, not a generic call centre reply.

24/7 support, including weekends Assistance is available beyond standard office hours when it matters most. Illness and emergencies do not keep office hours – and neither do we.

Fast, easy communication Clients can reach us conveniently via WhatsApp, email, or phone. You get quick, clear answers through the channels you actually use.

Ongoing support throughout the year We assist with policy queries, claims, pre-authorisations, renewals, and insurer negotiations, not just at placement. We stay involved from first quote to final claim payment.

Responsive service standards Queries are responded to within 24 hours at most, and often much sooner. You are never left wondering if your message was received.

Quick answers when you need them Simple questions are handled promptly via WhatsApp for efficiency and ease. Small issues are resolved before they become big problems.

Ready for advice that puts you first? Talk to our team today.

Trusted by Many

“Definitely worth giving a shot. I am very satisfied with the services provided, all my queries were answered with patience.”

“Thank you for the excellent service provided over the last three years. Your reactivity and professionalism is outstanding and truly appreciated.”

“Thanks again for your help in this - I do realise that everyone there has been pushing all the way and I am very grateful for that. Really appreciated.”

“Appreciate your teams professional attitude!”

Looking for Professional Advice?

Meet Our Team!

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