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On April 23, 2025, the Transport Department issued a critical alert to the public, warning of fraudulent websites that are attempting to deceive AlipayHK users. These websites claim to be associated with the Public Transport Fare Subsidy Scheme, but they are not legitimate and have been reported to the Police for further investigation. The addresses of such websites are http[:]//alipaiyhk[.]online/hk/Login.html, and https[:]//fet-
woxx[.]online/hk. This alert is crucial for anyone who uses AlipayHK to check and collect transport subsidies, as it highlights the importance of being vigilant and cautious to avoid falling victim to these scams.
The Public Transport Fare Subsidy Scheme is designed to provide financial assistance to eligible individuals who use public transport. However, scammers are taking advantage of this scheme by creating fraudulent websites that mimic official channels. These websites often request personal data, such as mobile phone numbers and credit card accounts, under the guise of verifying eligibility or processing subsidies. It’s important to understand that these requests are not part of the legitimate process and are designed to steal your personal information.
The Transport Department has emphasized that the AlipayHK mobile app is the only authorized channel for checking and collecting transport subsidies under AlipayHK. This means that any other platform, website, or service claiming to offer the same functionality is likely a scam. If you need to check your subsidy status or collect your funds, you should only use the AlipayHK mobile app. Additionally, the department has set up a designated hotline at 3002 0905 for any enquiries related to the Public Transport Fare Subsidy Scheme in relation to AlipayHK.
To further protect yourself, it’s essential to be cautious when receiving unidentifiable messages. Scammers often use various methods to contact potential victims, including text messages, emails, and social media. These messages may appear legitimate and may even include official logos or language to make them seem more credible. However, if you receive a message that you are unsure about, it’s best to verify its authenticity through official channels. For example, if you receive a message asking you to visit a website to claim your subsidy, do not click on any links. Instead, open the AlipayHK mobile app or call the designated hotline at 3002 0905 to confirm the information.
Avoid visiting suspicious websites or disclosing personal information, especially sensitive data like your mobile phone number and credit card details. Scammers can use this information to commit identity theft or financial fraud. If you have already provided personal data to a fraudulent website, it’s crucial to act quickly. Contact the Police immediately to report the incident and take steps to secure your accounts. This may include changing your passwords, monitoring your financial statements for any unauthorized transactions, and alerting your bank or credit card issuer.
The Transport Department’s alert serves as a reminder that scams are a persistent threat, and staying informed and vigilant is the best defense. By using only the authorized channels and being cautious with your personal information, you can protect yourself from these fraudulent activities. If you have any questions or need further assistance, the designated hotline at 3002 0905 is available to help.
In summary, the Transport Department’s alert is a crucial piece of information that can help you avoid falling victim to scams related to the Public Transport Fare Subsidy Scheme. By using the AlipayHK mobile app, being cautious with unidentifiable messages, and avoiding suspicious websites, you can ensure that your personal information remains safe. If you have any concerns or need to verify information, the designated hotline is there to assist you. Stay safe and stay informed.
