Introduction

AXA Global Healthcare, a division of the AXA Group, a leading global insurer headquartered in Paris, France, provides international health insurance plans for expatriates, globally mobile individuals, and businesses. Established in Hong Kong since 1961 as part of AXA’s broader operations, AXA Global Healthcare offers comprehensive medical coverage across over 190 countries, with access to a network of 1.9 million medical providers worldwide. In Hong Kong, it operates under AXA General Insurance Hong Kong Limited, regulated by the Hong Kong Insurance Authority, and is known for its flexible plans, 24/7 customer support, and digital tools like the Virtual Care service. With over 60 years of experience, AXA Global Healthcare tailors solutions for expats and locals alike, emphasizing fast access to care and extensive global protection.

History Milestones

  • 1872
    AXA Group is founded in France as a reinsurance company
  • 1961
    Establishes presence in Hong Kong
  • 1986
    Acquires Providence Capitol in Asia
  • 2010
    AXA Global Healthcare is formalized as an international health insurance offering
  • 2018
    Launches Virtual Care platform for telehealth
  • 2023
    Introduces updated Comprehensive and Prestige plans

Key Products

Health Insurance

Key Advantages

  • Global coverage
  • Direct billing options

Our Products

  • Comprehensive
  • Prestige

Outpatient Insurance

Key Advantages

  • Flexible add-ons
  • Covers specialist visits

Our Products

  • Outpatient Upgrade

Business Health Insurance

Key Advantages

  • Scalable for groups
  • Supports employee wellness

Our Products

  • Global Health Plan for Businesses

Q&A

What does AXA Global Healthcare cover?

Our plans cover inpatient and outpatient treatment, cancer care, mental health, and optional upgrades like dental and maternity, depending on your plan.

How do I make a claim?

Submit claims online via your AXA member portal or call +852 2521 0500 for support.

Can I use it outside Hong Kong?

Yes, our plans provide access to 1.9 million providers worldwide across 190+ countries.

What is Virtual Care?

It’s a 24/7 telehealth service offering consultations with doctors via phone or video.

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