Blue Cross
Blue Cross (Asia-Pacific) Insurance Limited ("Blue Cross") is a member of The Bank of East Asia Group. With over 45 years of operational experience in the insurance industry, Blue Cross provides a comprehensive range of products and services including:
- Medical (Click here for a quote request)
- Travel
- General insurance
- Pet care (Click here for further information)
In 2014, Blue Cross was assigned a financial strength rating of A- (Excellent) and an issuer credit rating of "a-" by A.M. Best Company, a global full-service credit rating firm specialising in the financial service industry which cater to the needs of both individual and corporate customers.
This company is not to be confused with the American 'Blue Cross/Blue Shield' group which has no relationship to Blue Cross in HK. The Hong Kong Blue Cross was founded in 1972 by Barry Clark, who together with his partner, Stuart McCarthy sold Blue Cross in 1991.
DecorationSafe
In Hong Kong, the chief cause of damage is Water, this is especially the case when your apartment is being renovated.
It only takes one damaged pipe to create considerable damage, not just to your own apartment, but also those below and adjacent.
Then there is the issue of your workmen, damaging a lift say in while carrying materials or carrying out rubbish.
In both these examples, you as the client could be sued along with your contractor.
The Blue Cross 'DecorationSafe' insurance plan protects you against losses due to:
- decorating
- maintaining
- renovating your home, in shop or office
This plan covers not only the cost of damaged decoration materials but also the potentially significant claim amount of third party liability.

Blue Cross - DecorationSafe - Application Form

Blue Cross - DecorationSafe - Brochure

Blue Cross - DecorationSafe - Terms and Conditions
Travel Smart
- Comprehensive Outbound Travel Alerts Extension
- Covering Amber, Red and Black Travel Alerts
- Rental Vehicle Excess Protection covering excess of claims for motor insurance
- Up to HK$1,200,000 for worldwide medical expenses and follow-up medical expenses within 90 days after returning to Hong Kong
- Upgraded Personal Accident benefit covering various types of permanent disablement without additional premium
- Trip Cancellation and Curtailment of Trip benefits including admission fees for major sports events, musicals, concerts, museums, and theme parks
- 24-hour Worldwide Emergency Aid services including unlimited coverage for emergency evacuation and repatriation (such expenses will not be deducted from the benefit amount under Medical Expenses Benefit)
- Coverage for damage to/loss of home contents due to burglary during the journey
- Coverage for leisure and non-professional sports activities including skiing and other winter sports, diving, parachuting, bungee jumping, hiking, and all water sports
- No deductible for all benefits
- Unlimited number of insured children for family plans

Blue Cross - Travel Smart - Schedule of Benefits

Blue Cross - Travel Smart - Schedule of Benefits

Blue Cross - TravelSmart Insurance - Application Form - 2015

Blue Cross - TravelSmart Insurance - Policy Wording - 2015
Inbound Plan Highlights
- Protect yourself against unexpected expenses and losses while you are visiting Hong Kong, so as to enjoy your trip with complete peace of mind
- Charges by Hong Kong Government Medical Facilities for HK Residents & Non-Hong Kong Residents
Medical Services (HK$) HK Residents Non-HK Residents General Outpatient 45 215 Accident & Emergency 100 990 Inpatient (General Hospitals) 50 admission fee for the 1st day, 100 per day 4,680 per day
Source: Hong Kong Hospital Authority
Insurable Age Limit
- A minimum age of 6 weeks to a maximum of 75 years old. Children under 18 years of age must be accompanied by an adult who is insured under the same policy
Application Procedures
- Simply complete the attached application form and submit together with the required premium to either Blue Cross or Navigator Insurance Brokers Ltd
Notes:
1. | The above information is for reference only. Please refer to policy for the exact terms and conditions and the full list of policy exclusions. For more information or a copy of the policy terms and conditions, please contact our Navigator Service Department on 2530 2530 / by email robin.brown@navigator-insurance.com for enquiry. | |
2. | Should there be any discrepancy between the English and the Chinese versions of the above information, the English version shall apply and prevail. | |
3. | The above product(s) is/are offered for sale in Hong Kong only and is/are underwritten by Blue Cross (Asia-Pacific) Insurance Limited, an authorised insurer in Hong Kong. |
Annual Infinity Travel
Insurance Pass
New Benefits
- Travel delay benefit covering additional overseas accommodation costs or cancellation charges
- Cancellation charges and curtailment of trip benefits covering admission fees for major sports events, musicals, concerts, museums, and theme parks
- Baggage benefit covering loss of portable computers, business samples, and sports equipment
- Trauma counselling benefit
- Special allowance for airline bankruptcy or wind-up and coverage for closure of airport
Plan Highlights
- Full-year protection for an unlimited number of trips
- 24-hour Worldwide Emergency Aid services including unlimited coverage for emergency evacuation and repatriation
- Up to HK$1,000,000 for worldwide medical expenses and follow-up medical expenses within 90 days after returning to Hong Kong, including Chinese bone-setting, and acupuncture treatment
- Coverage for cancellation charges or curtailment of trip due to natural disaster or unanticipated outbreak of epidemic disease/industrial action, act of terrorism, riot or civil commotion
- Coverage for leisure and non-professional sports activities including skiing and other winter sports, diving, bungee jumping, hiking, and all water sports
- Emergency cash assistance in China
- China Medical Card, which waives the need to pay a deposit at over 200 network hospitals in Mainland China
- No deductible for all benefits
Notes:
1. | The above information is for reference only. Please refer to policy for the exact terms and conditions and the full list of policy exclusions. For more information or a copy of the policy terms and conditions, please contact Navigator Service Department on 2530 2530/ by email robin.brown@navigator-insurance.com | |
2. | Should there be any discrepancy between the English and the Chinese versions of the above information, the English version shall apply and prevail. | |
3. | The above product(s) is/are offered for sale in Hong Kong only and is/are underwritten by Blue Cross (Asia-Pacific) Insurance Limited, an authorised insurer in Hong Kong. |
Pet Care
Cats and dogs have been long-time companions of humans. They are often our most reliable friends and best listeners, sharing our happiness and joy. To many, a beloved pet is just like an intimate partner or even part of the family. Therefore, it is natural that all owners wish to see their pets stay happy and healthy. But pets are always active and energetic, and sometimes explorative enough to get into accidents, not to mention falling ill, just like we do. And with the increasing veterinary costs today, providing pets with suitable medical treatments is certainly a heavy burden on many pet owners.
Blue Cross fully understands the needs of pet lovers. Its custom-made Pet Care Insurance offers comprehensive year-round protection, including coverage for veterinary costs, third-party liability, etc., which help ease pet owners' financial strain in the event of pet accidents or illnesses. The benefits offered by Plan I even cover annual checkups and preventive vaccinations, all of which will help your beloved pet live a longer and healthier life.
On 21/1/2016 Blue Cross announced it was no longer accepting new business for following dangerous dogs (including mixed-breed of these dog breeds) are excluded from Pet Care:
ANTARCTIC HUSKY |
南極雪橇犬 |
BULL TERRIER |
布爹利犬 |
DOGO ARGENTINO |
阿根庭杜告犬 |
FILA BRAZILIER |
巴西非拉犬 |
JAPANESE TOSA |
日本佐太犬 |
PIT BULL TERRIER |
比特鬥牛犬 |
TIBETAN MASTIFF |
藏獒 |
For the avoidance of doubt, the above-mentioned change is only applicable to new application for Pet Care received by Blue Cross after 21st January 2016.

Blue Cr - Pet Care - Claim Form

Blue Cr - Pet Care - Claims Procedure

Blue Cr - Petcare - Pet Insurance - Brochure
Taipan Medical Insurance Plan
Plan Highlights
- No waiting period – Medical protection starts once the policy is takes effect
- Easy enrolment with no medical examination is required
- Pre-hospitalisation Claim Assessment - estimate the eligible claim amount based on your policy coverage, allowing you to plan your budget in advance
- "No Hospital Bills to Pay" Service – No pre-payment for admission, no claims upon discharge
- Worldwide coverage with benefit amounts remain unchanged regardless of the duration of overseas stay
Comprehensive Worldwide Health Plan
- No matter where you are and what medical services you received, all your reasonable medical expenses are covered up to the maximum benefit limit of the plan
No Additional Premium on Claim History upon Renewal
- Regardless of your claim history and health status, no additional premium will be imposed individually upon policy renewal
Guaranteed Lifetime Renewal
- After enrolment, we guarantee your policy will be renewable for lifetime, regardless of your health status or claim history. Moreover, your policy will be automatically renewed for another period of insurance
Coverage for Prolonged and Advanced Treatments
- Chronic treatments always impose heavy financial burdens to patients. We offer coverage for chronic treatments to relieve patients' financial burden due to prolonged recovery such as kidney dialysis, cancer therapy, organ transplantation, tumour related treatment and pacemaker implantation, etc. What’s more, we also extend to cover the medical expenses incurred by advanced medical technologies or procedures like cyber knife, gamma knife and tomotherapy
Coverage for Non-hospital Admission or Day Case Surgery
- We always strive to give you the protection in your moments of need. Our coverage also includes treatments or surgeries such as radiotherapy, chemotherapy, endoscopic procedures, cataract operations, extracorporeal shockwave lithotripsy, etc. which do not require inpatient admission and are undertaken in the clinics or day case units of hospitals
Taipan Documents

Blue Cross Taipan Medical Insurance Plan Leaflet Brochure

Blue Cross Taipan Medical Insurance Plan Terms and Conditions
Tycoon Medical Insurance Plan
Flexible Combination of Coverage
- Your choice of Cover Area, Overall Annual Limit, Deductible and Type of Accommodation as required
- 3 Optional Benefits: Outpatient Benefits, Maternity Benefits, Dental Benefits
- Provide 3 plan levels namely Platinum, Gold, and Silver, with overall annual limits of US$3,000,000, US$2,300,000, and US$1,600,000 respectively
All-round Protection + Care for Cancer and Chronic Illnesses
- Your choice of attending doctors and private hospitals
- Full cover for most items under Hospital and Surgical Benefits
- Special Treatment Benefits for cancer and chronic illnesses
- Pre- and Post-Hospitalisation Benefits
- Accidental Treatment Benefits
- Cover the expenses of Advanced Diagnostic Imaging performed in outpatient facility
Tycoon Documents

Blue Cross Tycoon Medical Insurance Plan Application Form

Blue Cross Tycoon Medical Insurance Plan Leaflet Brochure

Blue Cross Tycoon Medical Insurance Plan Leaflet Terms & Conditions
Dental Plan
Bleu Cross Dental Plan covers expensive dental services costs including routine oral examinations for you and your family.
- A Standalone Dental Plan To Meet Your Dental Needs
- You may choose between 2 benefit levels - Standard Plan or Executive Plan based on your own needs
- Your coverage extends to treatments by any registered dentist of your own choice
- You can enjoy a worldwide coverage
Easy Enrolment
- Enrolment is free from dental examination or individual underwriting
No entry age limit.
Benefit Items | Maximum Limit (HK$) |
|
1. | X-rays required prior to performance of dental service | |
a. Single film | Each film 95 | |
b. Additional film | Each film 85 | |
2. | Abscesses | |
a. Non-surgical | Each abscess 380 | |
b. Surgical | Each abscess 780 | |
3. | Fillings | |
a. Amalgam | Each tooth 780 | |
b. Composite (e.g. Resin) | Each tooth 500 | |
c. With acid etch | Each tooth 820 | |
4. | Pins for Cusp Restoration | |
a. First pin | Each pin 270 | |
b. Subsequent pin for the same tooth | Each pin 140 | |
5. | Root Canal Treatment | |
a. One root | Each root 1,950 | |
b. Subsequent root for the same tooth | Each root 900 | |
6. | Extractions | |
a. Non-surgical | Each tooth 500 | |
b. Surgical | Each tooth 2,300 | |
7. | Apicoectomy | |
Anterior teeth | Each tooth 2,300 | |
8. | Dentures (caused by accident only) | |
a. Both sets full upper and lower | 9,000 | |
b. One full set upper or lower | 4,600 | |
c. Partial set | ||
i. Preparation plate | 4,600 | |
ii. Each tooth | 320 | |
9. | Routine Oral Examination | |
Scale and polish and prophylaxis (twice a year) | Each 500 | |
100% Reimbursement | ||
Overall Maximum Limit Per Year (exclude cost of dentures) | 9,800 |
Dental Documents
All-in-one Outpatient Insurance
Extensive Doctor Network
A network of over 400 doctors throughout Hong Kong Island, Kowloon, and the New Territories is available to serve you. You simply need to present your medical card and personal identification document to obtain covered medical care at the designated network clinics.
General Practitioner Outpatient Services
By paying co-payment according to the selected plan at the designated network clinics, you are eligible to enjoy an unlimited number of general consultation services.
Specialist Consultation
Upon a network doctor's referral, you are eligible to receive specialist consultation services upon appropriate co-payment. The maximum number of visits per year will be based on the plan selected.
Clinical Procedures
Providing comprehensive outpatient coverage, this plan covers over 20 specific clinical procedures that can be performed in the designated network clinic, upon network doctor’s recommendation.
Free Preventive Care Check-up
Each insured person of Plan B & Plan C is entitled to one free preventive check-up at a designated centre, once a year. The check-up includes a basic physical examination and any 3 of the following 8 items: Complete Blood Count, Total Cholesterol, Triglycerides, Fasting Glucose, AST, ALT, Uric Acid and Urinalysis.
Diagnostic X-ray and Laboratory Test
Upon a network doctor’s referral, Plan B & Plan C also cover diagnostic X-ray and laboratory test. No co-payment is required for Plan C.
Schedule of Benefits1 | Plan A (HK$) | Plan B (HK$) | Plan C (HK$) |
General Practitioner Consultation in doctor’s office including medication for 3 days |
30 Unlimited |
30 Unlimited |
30 Unlimited |
Specialist Consultation including medication for 3 days (Subject to referral) |
80 5 visits |
80 12 visits |
80 Unlimited |
Chinese Medicine Practitioner Consultation (General Practice Only) including 2 packs of medication - Co-payment per visit - No. of visits per year (1 visit per day) |
N/A N/A |
30 5 visits |
30 10 visits |
Diagnostic X-ray and Laboratory Test 2 (Subject to referral) - Co-payment per visit - No. of visits per year (1 visit per day) |
N/A N/A |
20% 2000 |
0% 5000 |
Physiotherapist Treatment (Subject to referral) |
N/A N/A |
N/A N/A |
60 10 visits |
Clinical Procedures |
20% 4000 |
20% 4000 |
20% 4000 |
Preventive Check-up |
N/A | Once per year | Once per year |
Notes:
1. Coverage per item is limited to one consultation per day. The network doctors reserve the right to charge extra fee for medication if, in the opinion of the network doctor, the prescription required is specific and expensive.
2. X-rays and laboratory tests include non-specialised X-ray investigations and laboratory tests performed as outpatient treatment upon the recommendation of a network doctor.
All-in-one Outpatient Insurance Documents
Hospital Income Plan "Plus"
366-day Coverage
Hospital Income Plan "Plus" pays you daily income benefit for up to 366 days for each separate hospital confinement due to accident or sickness. After the policy has been in force for 12 months, any pre-existing medical condition will also be covered.
24-hour Worldwide Coverage
This plan provides total coverage to you at any time and any place worldwide. Whether you are travelling for pleasure or on business, you will receive your daily income benefit if you are hospitalised.
100% Refund of Premium
Upon renewing and completing your policy for 7 consecutive years, you are guaranteed to receive 100% of the total premium paid (annualised premium) if you did not submit a claim within the period.
What's more?
- Your choice of daily income benefit up to HK$2,000
- No waiting period, start medical protection once the policy is effective
- Easy application with no medical examination required
Major Exclusions
- Hospitalisation during the first 12 months of insurance arising from any pre-existing condition.
- Congenital abnormalities (except Hernias, Strabismus and Phimosis).
- Physical or other examinations of a routine or preventive nature.
- Intentional self-inflicted injury, while sane or insane.
- Chronic alcoholism or drug addiction.
- Pregnancy, childbirth, abortion or complications therefrom.
- Mental disorders and rest cures.
- Cosmetic, plastic or elective surgery.
- Venereal diseases.
- HIV-related illnesses including AIDS and/or any mutations, derivation or variation thereof occurring within the 5 years from the policy effective date.
- Any act of war, riot or civil commotion.
Hospital Income Plan "Plus" Documents
CareForYou Standard Plan for VHIS
Guaranteed Renewal up to Age 100
- Upon successful enrolment, we guarantee that your policy will be renewable up to the age of 100. No additional premium will be imposed individually upon policy renewal, regardless of changes to insured person’s health status or claim history. Moreover, your policy will be automatically renewed for another period of insurance, giving you protection throughout your life.
Unknown Pre-existing Conditions
- In general, pre-existing conditions unknown to applicants are commonly excluded from medical insurance coverage. The Certified Plan provides partial coverage during a waiting period of 3 years upon policy inception with 0% coverage in the 1st year, 25% coverage in the 2nd year, 50% coverage in the 3rd year and full coverage from the 4th year onwards for such unknown pre-existing conditions, enabling you to concentrate on achieving full recovery when misfortune strikes.
Treatment of Congenital Conditions
- The Certified Plan covers investigation and treatment of congenital conditions which have been diagnosed after the age of 8, subject to the same reimbursement arrangements that apply to unknown pre-existing conditions.
Prescribed Diagnostic Imaging Tests
- The Certified Plan covers the related expenses charged on CT scan, MRI scan, etc., which are not conducted in hospital, giving you the support you need.
Prescribed Non-surgical Cancer Treatments
- Chronic disease treatment always imposes a heavy financial burden on patients and their families. The Certified Plan offers coverage for prescribed non-surgical cancer treatments (including radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy). With financial stress being relieved, you can focus more on the path to recovery.
Psychiatric Treatments
- The Certified Plan covers the eligible expenses charged on the psychiatric treatments during confinement in Hong Kong.
Worldwide Medical Coverage
- Whether you are travelling for business or leisure, you can receive immediate inpatient treatment whenever and wherever you are. Besides, all benefit limits remain the same no matter how long you stay overseas. So you can rest assured that you are always taken care of.
Tax Deduction on Premiums Paid
- You can enjoy tax deduction on the premiums paid for yourself and your dependants. The deduction ceiling is HK$8,000 per insured person per year. There is no cap on the number of dependants that are eligible for tax deduction. Dependant includes your spouse/child, you or your spouse’s parent/grandparent/brother or sister.
CareForYou Standard Plan for VHIS Documents

Blue Cross CareForYou Standard Plan for VHIS Application Form

Blue Cross CareForYou Standard Plan for VHIS Brochure

Blue Cross CareForYou Standard Plan for VHIS Certified Plan Policy

Blue Cross CareForYou Standard Plan for VHIS Terms and Conditions
CareForYou Flexi Plan for VHIS
Guaranteed Renewal up to Age 100
- Upon successful enrolment, we guarantee that your policy will be renewable up to the age of 100. No additional premium will be imposed individually upon policy renewal, regardless of changes to insured person’s health status or claim history. Moreover, your policy will be automatically renewed3 for another period of insurance, giving you protection throughout your life.
Unknown Pre-existing Conditions
- In general, pre-existing conditions unknown to applicants are commonly excluded from medical insurance coverage. The Certified Plan provides partial coverage during a waiting period of 3 years upon policy inception with 0% coverage in the 1st year, 25% coverage in the 2nd year, 50% coverage in the 3rd year and full coverage from the 4th year onwards for such unknown pre-existing conditions, enabling you to concentrate on achieving full recovery when misfortune strikes.
Treatment of Congenital Conditions
- The Certified Plan covers investigation and treatment of congenital conditions which have been diagnosed after the age of 8, subject to the same reimbursement arrangements that apply to unknown pre-existing conditions.
Prescribed Diagnostic Imaging Tests
- The Certified Plan covers the related expenses charged on CT scan, MRI scan, etc., which are not conducted in hospital, giving you the support you need.
Prescribed Non-surgical Cancer Treatments, Kidney Dialysis and Stroke Rehabilitation
- Chronic disease treatment always imposes a heavy financial burden on patients and their families. The Certified Plan offers coverage for chronic disease treatments, including Prescribed Non-surgical Cancer Treatment (including radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy), Kidney Dialysis and Stroke Rehabilitation. With financial stress being relieved, you can focus more on the path to recovery.
Psychiatric Treatments
- The Certified Plan covers the eligible expenses charged on the psychiatric treatments during confinement in Hong Kong.
Worldwide Medical Coverage
- Whether you are travelling for business or leisure, you can receive immediate inpatient treatment whenever and wherever you are. Besides, all benefit limits remain the same no matter how long you stay overseas. So you can rest assured that you are always taken care of.
Tax Deduction on Premiums Paid
- You can enjoy tax deduction on the premiums paid for yourself and your dependants. The deduction ceiling is HK$8,000 per insured person per year. There is no cap on the number of dependants that are eligible for tax deduction. Dependant includes your spouse/child, you or your spouse’s parent/grandparent/brother or sister.
CareForYou Flexi Plan for VHIS Documents
CareForYou Super Flexi Plan for VHIS
5 Key Advantages
- Tax Deduction
- Guaranteed Lifetime Renewal
- No Lifetime Benefit Limit
- Coverage for Unknown Pre-existing and Congenital Conditions
- No Claim Discount
12 Essential Basic Benefits
- Room and Board
- Attending Doctor’s Visit Fee
- Intensive Care
- Anaesthetist's Fees
- Prescribed Diagnostic Imaging Tests
- Pre and Post-confinement/ Day Case Procedure Outpatient Care
- Psychiatric Treatments
- Miscellaneous Charges
- Psychiatric Trea
- Specialist's Fees
- Surgeon's Fees
- Operating Theatre Charges
CareForYou Super Flexi Plan for VHIS Documents

Blue Cross CareForYou Super Flexi Plan for VHIS Application Form

Blue Cross CareForYou Super Flexi Plan for VHIS Brochure

Blue Cross CareForYou Super Flexi Plan for VHIS Terms and Conditions
Major Medical Insurance Plan
Superior Standalone Plan
- Major Medical Insurance is a standalone plan that provides you with an excellent coverage
- No waiting period – Medical protection starts once the policy takes effect
- Easy enrolment with no medical examination is required
- Worldwide coverage with benefit amounts remain unchanged regardless of the duration of overseas stay
No Additional Premium on Claim History upon Renewal
- Regardless of your claims history and health status, no additional premium will be imposed individually upon policy renewal
Guaranteed Lifetime Renewal
- After enrolment, we guarantee your policy will be renewable for lifetime, regardless of your health status or claim history. Moreover, your policy will be automatically renewed for another period of insurance
24-hour Worldwide Emergency Aid
- If you need assistance in an emergency condition while travelling overseas, just call our 24-hour Worldwide Emergency Aid Hotline at any time, our dedicated officers will provide you with appropriate assistance such as hospital admission deposit guarantee service, medical repatriation, travel information, and medical or legal referral service. You can be sure help is just a call away in case of emergency
Emergency Medical Assistance in China
- In case of emergency requiring hospitalisation in China, simply present the "Medpass Card" and you can receive medical treatments in over 200 network hospitals or medical units without paying any deposits
A 40-day cooling-off period
- An exceptional long period of time for you to review the terms and conditions of your insurance policies
Major Medical Insurance Plan Documents

Blue Cross Major Medical Insurance Plan Application Form

Blue Cross Major Medical Insurance Plan Brochure

Blue Cross Major Medical Insurance Plan Terms and Conditions
Caring Medical Protection Plus
Strengthen Your Medical Protection with Leverage
- Generally, group medical cover aims to provide employees the basic medical benefits as part of the remuneration. These plans usually may not be sufficient to cover all your medical expenses and you will have to pay the shortfall at your own expenses. To decide whether you need to top up your health protection, first, you need to study your group medical insurance plan in terms of its coverage and maximum benefit limits
- Take coronary angioplasty as an example, a major surgery usually costs patient around HK$60,000. If your group medical cover can reimburse HK$15,000-$30,000 for such operation, you will have to pay a shortfall of HK$30,000-$45,000 out of pocket. With this Plan, you can receive an additional benefit (depending on the selected plan level) on top of your group medical cover. With a modest premium, you can simply enhance your health protection by "leveraging" your group medical cover and reduce your chance of paying medical costs
Maintain Same Protection in Long Run
- Whether you are moving from one employer to another or planning to retire, you will be able to convert the coverage of your existing Blue Cross Group Medical Plan to Caring Medical Protection Plus, enjoying the same level of individual medical coverage as before
Your Choice of Benefit Reimbursement Options
- Basic Hospital and Surgical Benefits offer 2 reimbursement options: Benefit Sub-limit per disability or Lump Sum per policy year, covering expenses including Room and Board, Surgeon’s Fees, Specialist's Fees, Charges for Intensive Care, etc
- If you choose Lump Sum per policy year, you can also select annual deductible, which enables you to enjoy cost-effective yet flexible medical protection plan
Guaranteed Acceptance of Pre-existing Conditions without Underwriting
- When you apply for a new individual medical insurance plan, underwriting and excluding "pre-existing conditions" are usually a must. Some insurers may require health examination upon enrolment, so the chance of having an application declined would increase with age. For our group medical members enrolling in this Plan, they can have peace of mind that no underwriting, medical examination or health declaration is required. Apart from offering guaranteed acceptance, we also guarantee you that all pre-existing conditions currently covered by your group medical plan will be automatically covered under this Plan
Guaranteed Renewal up to Age 99
- Many individual medical plans in market are only renewable till the age of 70 to 80 or policy renewal is subject to claim history. After enrolment in this Plan, we guarantee your policy will be renewable till the age of 99, giving you coverage up to age 100, regardless of your health status or claim history. Moreover, your policy will be automatically renewed for another period of insurance
One-stop Claim Solution
- You can enjoy greater ease and convenience with this Plan by submitting two claims in one go. If your group and individual medical policies are underwritten by two insurers, you need to submit two claims applications, one after another, when your claim cannot be fully reimbursed by your group medical cover. The claim procedures are complicated as the process involves the retrieval of all medical receipts from one insurer to another
Pre-hospitalisation Claim Assessment
- Simply make a call to our Hotline on 3608 2988 (press 2153) and provide related information, complete the Pre-hospitalisation Claim Assessment Form online at least 3 working days prior to hospitalisation or the start of treatment. We will help you to estimate the eligible claim amount4 based on your policy coverage, allowing you to plan your budget in advance and undergo treatment with peace of mind
24-hour Worldwide Emergency Aid
- If you need assistance with an emergency condition while travelling overseas, you can call our 24-hour Worldwide Emergency Aid Hotline at any time, through which the dedicated officer can provide you with appropriate assistance for hospital admission deposit guarantee service, medical repatriation, local information and medical or legal referral service. In case of emergency, you can be sure help is just a call away
Worldwide Medical Coverage
- Whether you are travelling overseas for leisure or on business, you can receive immediate inpatient treatment when needed no matter where you are. Besides, all benefit limits remain the same no matter how long you stay overseas
Optional Outpatient Benefits for Enhanced Coverage
- You can opt for Optional Outpatient Benefits to cater for your personal needs. With this enhanced health protection, you can be certain that you and your whole family are well taken care of
Caring Medical Protection Plus Documents

Blue Cross Caring Medical Protection Plus Application Form

Blue Cross Caring Medical Protection Plus Brochure

Blue Cross Caring Medical Protection Plus Terms and Conditions
The Blue Cross BusinessSafe Insurance is tailored to the needs in running a business.
It is an all-in-one insurance plan that covers the loss of business contents in your premises, including equipment, computer, trade samples, etc.
Plan Highlights BusinessSafe Insurance
■ Comprehensive Property All Risks Protection covering accidental loss of or damage to business contents and stock (optional).
■ 3 additional core benefits at no cost, including Business Interruption Protection (excluding loss of gross profit), Money Protection, and Public Liability.
■ Optional Employees’ Compensation and free Personal Accident Benefit to provide extra protection for your staff.
Once you have enrolled in Section 1 of the plan, benefits in Sections 2 (excluding loss of gross profit) to 4 will be offered free of charge. Section 5 is an optional benefit with additional premium. If you enrol in both Sections 1 and 5, you can enjoy extra benefits in Section 6 at no cost.
Plan Highlights
- According to the Employees' Compensation Ordinance in Hong Kong, the employers are responsible for the compensation payable under both the Ordinance and Common Law for any injury or death of their employees in the course of employment
- Employees' Compensation Insurance Proposal is easy to apply, and offers you hassle-free protection to meet the statutory requirements
Employees Medical Contract
- Flexible combinations of inpatient and outpatient benefits for different grades of employees
- Optional Supplementary Medical Benefits
- Optional Outpatient Benefits offer two reimbursement options - 80% or 100% of eligible expenses
- Without underwriting, members can enrol in “Caring Medical Protection Plus”* as a “top-up” cover to their company’s medical protection. Even if members retire or move to a new job, they will be eligible to join Caring Medical Protection Plus with cover to age 76, enjoying the same level of medical cover as before.
Extensive Medical Network
- Healthcare Card offers extra convenience at over 1,500 network clinics in Hong Kong and Macau
- Apart from General Practitioner’s and Specialist’s consultations, Optional Outpatient Benefits are extended to offer credit facilities for Chinese Medicine Practitioner Treatment and Physiotherapy
- Consultations in network clinics are only subject to a co-payment of HK$30 for the 80% reimbursement option; no co-payment is required for the 100% reimbursement option
24-hour Worldwide Emergency Aid
- If the insured needs assistance in an emergency condition while travelling overseas, just call our 24-hour Worldwide Emergency Aid Hotline at any time, our dedicated officers will provide the insured with appropriate assistance such as hospital admission deposit guarantee service, medical repatriation, local information, and medical or legal referral service. The insured can be sure help is just a call away in case of emergency
Emergency Medical Assistance in China
- In case of emergency requiring hospitalisation in China, simply present the “Medpass Card” and the insured will be able to access a network of over 200 hospitals or medical units without paying any deposits
Top-up Overseas Accidental Medical Expenses Benefits
- In the event of accidental injury requiring hospitalisation overseas, the maximum limits of the Basic Hospital and Surgical Benefits will be increased by 100%
Smart MedClaim Hotline
- Prior to hospital stay, the insured can get to know whether the medical expenses can be fully covered. Simply call our Hotline on 3608 2988 (press 2153) for a Pre-hospitalisation Claim Assessment, our dedicated officer will help the insured estimate the eligible claim amounts# based on the policy coverage, enabling the insured to plan their budget ahead and undergo treatment with peace of mind
# Customer must complete and submit the Pre-hospitalisation Claim Assessment Form. Assessment of the estimated eligible claim amounts is for customers’ reference only, the actual eligible claim amounts will be subject to the final claim decision. All benefits will be payable subject to the terms and conditions and the full list of policy exclusions
Easy-to-use Online Services
- Member-exclusive “Super Care” website – a one-stop online platform for reviewing the information of policy, claims and doctor list
- e-claim notice – offers claims-related information for the convenience of the insured
Exclusive Top–up Option/Conversion Option to Maintain or Enhance Protection
- Without underwriting, members under Employees Medical Contract can enrol in a selected individual medical insurance plan offered by Blue Cross (“Caring Medical Protection Plus”*) as a “top-up” cover to their company’s medical protection. At a modest premium, members can enhance their medical protection by “leveraging” their group cover. Even if members retire or move to a new job, they will be eligible to join Caring Medical Protection Plus, enjoying the same level of medical cover as before. Features of Caring Medical Protection Plus include:
Plan Summary
Enrolment Age | Aged from 15 days to 65 |
Protection Period | Up to age 76 |
Policy Renewal | Annual renewal up to age 75 |
Policy Currency | HK$ |
Cover Area | Worldwide |
Plan Level | 5 |
Premium Payment Mode | Annual |
Premium Discount | 10% first year’s premium discount |
Application Checklist
Application Form | ✔ |
Enrolment Form | ✔ |
Business Registration Certificate | ✔ |
Minimum Number of Employees | 3 employees or above |
Personal Health Record Form (if applicable) | Submission of Personal Health Record Form is required if number of insured employees is less than 10 |
Application of Healthcare Card - Outpatient | Complete Application Form and tick “Yes” for Healthcare Card - Outpatient |
Notes:
1. | The above information is for reference only. Please refer to policy for the exact terms and conditions and the full list of policy exclusions. For more information or a copy of the policy terms and conditions, please contact Ms Romi Gill on2530 2530 / by email romi.gill@navigator-insurance.com for enquiry. | |
2. | Should there be any discrepancy between the English and the Chinese versions of the above information, the English version shall apply and prevail. | |
3. | The above product(s) is/are offered for sale in Hong Kong only and is/are underwritten by Blue Cross (Asia-Pacific) Insurance Limited, an authorised insurer in Hong Kong. |
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